How We Work

Every project follows the same process. No ambiguity. No disappearing acts. You always know where things stand.

01

Discovery

Duration: 3–5 days

We learn about your business, your users, and the problem you're solving. This isn't a sales call — it's a deep dive into what you actually need (which may be different from what you think you need).

What You Get

  • 30-minute discovery call (free)
  • Written summary of our understanding
  • Initial technical recommendations
  • Rough scope and timeline estimate
Cost: Free
Commitment: None
02

Scoping

Duration: 3–5 business days

We take what we learned in discovery and turn it into a concrete plan. This is where we define exactly what we're building, how we're building it, and what it costs.

What You Get

  • Detailed scope document (feature list, technical architecture, integrations)
  • Fixed-price proposal with timeline and milestones
  • Technology recommendations
  • Risk assessment and mitigation plan
Cost: Free
Commitment: None — review the proposal and decide
03

Design & Architecture

Duration: 1–2 weeks

Before we write a single line of code, we design the system. Database schema, user flows, wireframes, and technical architecture. This is where we catch problems before they become expensive.

What You Get

  • Database schema and architecture diagram
  • User flow documentation
  • UI/UX wireframes or mockups
  • Technical architecture document
Milestone: First payment due at approval
04

Build

Duration: 4–10 weeks depending on tier

Development in weekly sprints. You see progress every week — not just at the end. We demo new features, get your feedback, and adjust in real time.

What You Get

  • Weekly progress demos
  • Access to development/staging environment
  • Real-time communication channel (Slack, email, or your preference)
  • Midpoint review and approval
Milestone: Milestone payments due at agreed checkpoints
05

Testing & QA

Duration: 1–2 weeks

We test everything. Functionality, performance, security, cross-browser, mobile. We find the bugs so your users don't.

What You Get

  • Full QA report
  • User acceptance testing (UAT) access
  • Bug fix round
  • Performance benchmarks
06

Deploy & Launch

Duration: 1 day

We push your platform to production. SSL, domain configuration, analytics, monitoring — everything is set up and verified.

What You Get

  • Production deployment
  • SSL certificate and security configuration
  • Analytics integration
  • Deployment documentation
  • Source code and database access
  • Training session (for complex platforms)
Milestone: Final payment due on launch
07

Post-Launch Support

Duration: 30–180 days

We don't disappear. Every project includes a support period where we fix bugs, make adjustments, and help you settle in.

What You Get

  • Launch Pad: 30 days
  • Business Platform: 60 days
  • Custom Software: 90 days
  • Enterprise Build: 180 days
After support ends: Move to monthly hosting/maintenance or request specific projects as needed.

Process Timeline Overview

Discovery (free)
Scoping (free)
Design (1-2wk)
Build (4-10wk)
Test (1-2wk)
Launch (1 day)
Support (30-180d)

Ready to get started?

Schedule a free discovery call and we'll walk through your project together. No commitment required.